Shipping & Delivery Policy

Ridnest (USA Only)

At Ridnest, we’re committed to providing a clear, reliable, and trustworthy delivery experience for customers across the United States.

We currently ship and deliver orders within the United States (USA) only.

All eligible orders include tracked shipping and secure checkout.

Orders are typically processed within 0–2 business days.
Some items may ship the same business day when available.
Processing times may be slightly extended during holidays or high-demand periods.

US-stock items (when available): 2–7 business days
Most orders: 7–12 business days
In rare cases: Delivery may take up to 15 business days due to carrier delays, weather conditions, peak seasons, or remote delivery locations.

Tracking is provided for most orders.
Tracking information is typically available within 24–48 hours after shipment, and occasionally may take up to 3 business days.
Customers can track their orders anytime using our Track Your Order page.

Please make sure your shipping address is entered correctly at checkout.
Orders returned due to incorrect or incomplete addresses, or failure to claim delivery, may not be eligible for a full refund.
Address changes may not be possible once an order has shipped.

If tracking shows your order as delivered, please check:

If the package still cannot be located, please contact us and we’ll help with the next steps.

Shipping delays may occasionally happen due to factors outside our control, including:

If your order appears delayed, please contact us and we’ll be happy to assist.

If you have any questions about your shipment, delivery updates, or tracking information, please reach out to us:

📧 support@ridnest.com

We typically respond within 24–48 business hours.